For patients and their families

Coming to London for treatment? We take care of the arrangements.

Language, appointments, and who will meet me at the airport — these are the questions we hear most. We coordinate them with you, in Arabic, English or French.

Language

A companion and interpreter for appointments, so you can explain and understand clearly.

Appointments

We coordinate appointments with hospitals and clinics on your behalf.

Who will meet me?

A representative meets you at the airport and coordinates your transfer through licensed partners.

What we handle for you

Airport meet & greet

VIP meet & greet at UK and GCC airports, private cars coordinated through licensed partners.

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Medical appointment coordination

Coordinating hospital and clinic appointments with a companion and interpreter. A coordination service only — no medical advice or care.

Request this service

Ambulance coordination

Ambulance services coordinated through registered, licensed providers only.

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Translation & accompaniment

Translation and accompaniment at hospitals and government offices.

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How we support patients and families

Interpreter & companion

Someone who speaks your language goes with you to appointments.

Medical appointment coordination

We arrange and confirm appointment details with hospitals and clinics.

Arrangements for relatives

Practical help for accompanying family members, coordinated through our partners.

In a medical emergency in the UK, call 999 immediately. Clare Service is not an emergency service.

Clare Service is a coordination service and does not provide medical advice or care.

Example journey (illustrative)

  1. Send us your request and preferred dates
  2. We coordinate the appointment and an interpreter
  3. We meet you at the airport and coordinate your transfer
  4. A companion accompanies you to your appointments
  5. We coordinate your return arrangements

Frequently asked questions

A UK company registered in London (company number 17420337) that facilitates and coordinates trips to the United Kingdom for medical care, study, tourism and business — from your first inquiry until your return home.

We serve clients from Arab countries, the Gulf states and African countries, and coordinate travel to and from the United Kingdom.

Via WhatsApp, email or the request form on our website. We reply in Arabic, English and French.

Our representative meets you in the arrivals hall holding a sign with your name, then accompanies you to your booked car and takes you to your accommodation.

Yes. All transport is provided through licensed partners in line with UK regulations.

Yes, we offer several options depending on the number of passengers, luggage and level of service. Send us the number of travellers and your dates, and we will share the options and prices.

Yes — to hospitals, government offices, hotels, shopping centres and tourist sites, and back to the airport when you leave.

We arrange your appointments with partner hospitals and clinics, provide an interpreter and companion when needed, and organise transport and accommodation. We are a coordination service only and do not provide medical advice or care.

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