Frequently asked questions
A UK company registered in London (company number 17420337) that facilitates and coordinates trips to the United Kingdom for medical care, study, tourism and business — from your first inquiry until your return home.
We serve clients from Arab countries, the Gulf states and African countries, and coordinate travel to and from the United Kingdom.
Via WhatsApp, email or the request form on our website. We reply in Arabic, English and French.
Our representative meets you in the arrivals hall holding a sign with your name, then accompanies you to your booked car and takes you to your accommodation.
Yes. All transport is provided through licensed partners in line with UK regulations.
Yes, we offer several options depending on the number of passengers, luggage and level of service. Send us the number of travellers and your dates, and we will share the options and prices.
Yes — to hospitals, government offices, hotels, shopping centres and tourist sites, and back to the airport when you leave.
We arrange your appointments with partner hospitals and clinics, provide an interpreter and companion when needed, and organise transport and accommodation. We are a coordination service only and do not provide medical advice or care.
We cannot give any medical opinion. We can arrange a consultation with the relevant specialist at a partner hospital, who will decide on the appropriate treatment. We are passing your request to our team to help you book.
Usually: recent medical reports, test and imaging results, and a list of current medications. The hospital decides what is required for each case, and our team will confirm the details with you.
The cost depends on the condition and the hospital, and cannot be set before the hospital's assessment. Send us your request and we will come back to you with an estimate from the partner hospital.
Yes, we provide Arabic, French and other interpreters who accompany you to medical appointments and government offices.
We coordinate with registered ambulance providers when needed, in line with UK regulations. In an emergency in the UK, call 999 immediately.
We help you choose the right university or college, submit your application, book your accommodation, then meet you at the airport and take you to your residence.
It depends on the type of qualification, the country and the course. Some qualifications require a Foundation year before a bachelor's degree. Send us your qualification details and we will check them with our partner universities.
Most universities require proof of English, and the required level varies by university and programme. If your level is below the requirement, you can start with an English language or Foundation programme.
Most universities start in September, and some also in January or May. We recommend starting the admission process 6 to 9 months in advance.
University halls, private student residences, and homestay with a host family. Female-only options and options close to a mosque are available on request.
Yes, but students under 18 need an approved guardian in the UK, which we arrange through accredited guardianship providers. Our team will contact you with the details.
We connect you with a regulated immigration adviser from our partner network, who handles the visa process. We take care of everything else: appointments, admission, accommodation and airport reception.